Privacy Policy
Effective date: October 20, 2026
Whiskey Creek Plumbing respects your privacy. This policy explains what information we collect through whiskeycreekplumbing.com, how we use and share it, and the choices available to you.
Information We Collect
We may collect information you provide when you request service, contact us, submit a website form, call, email, or text us. This can include your name, phone number, email address, service address, appointment preferences, and details about your plumbing request.
We may also collect technical and usage information such as your IP address, browser and device type, referring page, pages visited, approximate location derived from IP, and cookie or similar-technology identifiers.
How We Use Information
We use information to respond to requests, provide and schedule services, communicate about an inquiry or appointment, operate and secure the website, improve our services and website, measure website performance, maintain business records, and comply with legal obligations.
How We Share Information
We may share information with service providers that help us host and operate the website, process website forms, provide email or text communications, manage customer and scheduling workflows, analyze website use, prevent fraud, and maintain business listings. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
We do not sell personal information for money. We do not provide customer contact information to third parties for their independent mass-email marketing.
Google Services
This website may use Google services, including Google Analytics and Google Maps Platform, to measure website use and display Google Maps content such as business information and customer reviews. Google may process device, network, usage, and interaction data under its own policies. Your use of Google Maps features is subject to the Google Maps/Google Earth Additional Terms of Service (opens in a new tab) and the Google Privacy Policy (opens in a new tab).
Cookies and Analytics
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, and measure performance. You can control cookies through your browser settings. Blocking some cookies may affect website features.
Text Messages and Email
If you provide a phone number or email address, we may use it to respond to your request and communicate about service. Where you consent to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. Consent to receive automated text messages is not a condition of purchase.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by the type of information and the reason it was collected.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, transmission, or storage system can be guaranteed completely secure.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
External Links
This website may link to services operated by other organizations. Their privacy practices and content are governed by their own policies.
Your Choices
You may request that we update or delete information you submitted, subject to records we must retain for business or legal reasons. You may also opt out of marketing communications by following the instructions in the message.
Changes to This Policy
We may update this policy from time to time. We will post the revised policy on this page and update the effective date.
Contact Us
For privacy questions or requests, call (239) 785-9022 or use our Contact Us page.